Are you ready for Digital Transformation?

Read about common issues customers facing during Digital Transformation, and how to deal with them.


Read about how we are supporting 02 with their journey onboard the digital express

"Emeldi is the heart of our CRM" – O2 CZ


In recent publications from Gigabit and Business Chief Europe,
Mr. Jan Hruska, CTO of O2 Czech Republic, sheds some light onto
their successful digital transformation with the help of Emeldi Group..

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Enterprise Product Catalogue

Manage all physical products and digital services in one place with Emeldi Commerce®- providing significantly reduced time to market for the introduction of new products, services and campaigns.

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Telecom industry specific Commerce & CRM platform

Emeldi Commerce® is a tailor made solution satisfying the needs of service providers by providing unified channel, customer and product management.

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Emeldi Commerce® – Omni-Channel Commerce & CRM Platform

The Emeldi Commerce® platform is a telecom industry specific digital commerce & CRM that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and retail worlds.

Emeldi Commerce® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:

  • Mapping full E2E customer lifecycle in unified 360° view CRM
  • Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
  • Accelerated introduction of new products and services via flexible telco-specific enterprise product catalogue management
  • Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities

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Strong History

years of experience

Trusted Provider

corporate customers served

International Presence

operating offices worldwide

Recognized By Gartner

Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for the past continuous years.

Gartner subscribers can access the reports at
Gartner, The Gartner Digital Commerce Vendor Guide

Latest News

What we've been up to, where we've been, and more

Is your company ready for Digital Transformation?

17.07.2023 - Are you operating within the telecommunications sector? Is your goal to transform from CSP (Communications service provider) to DSP (Digital...

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